Terms of Service

Structura is a WordPress plugin plus an accompanying web portal and cloud backend that generate, schedule, and publish content using AI providers you select. Specific features available to you depend on the plan you hold (Free, Pro, Cloud, or Agency) and any add-ons you have activated.

We may add, modify, or remove features at any time. For material reductions in functionality on a paid plan, we will give at least 30 days' notice by email.

You must be at least 16 years old and, if acting for an organization, authorized to bind that organization to these Terms. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us promptly at contact@structurawp.com if you suspect unauthorized access.

Subject to your compliance with these Terms and payment of any applicable fees, we grant you a non-exclusive, non-transferable, revocable license to install and use the Structura plugin on the number of WordPress sites permitted by your plan, and to access the web portal for account management. You may not sublicense, resell, or redistribute the plugin or portal access outside the scope of the Agency plan's multi-site provisions.

Each plan specifies a maximum number of active sites, included add-ons, and AI-related entitlements. Activating Structura on an additional site beyond your plan's limit is not permitted and may be blocked automatically. Some add-ons (for example, additional publishing channels or agency-volume bundles) are available separately and are governed by the same Terms unless a specific add-on agreement says otherwise.

On the Free and Pro plans, content generation uses AI providers (OpenAI, Google Gemini, or Anthropic) via API keys you supply yourself. We do not resell or mark up these providers' usage; you pay the provider directly at their published rates. The Cloud and Agency plans include a managed AI quota, billed by us at the rates published on our Pricing page.

You are responsible for complying with the terms of any AI provider whose keys you configure. We are not a party to your contract with OpenAI, Google, or Anthropic and have no control over their availability, pricing, or output.

Paid plans are billed in advance on a monthly or annual cycle, starting on the date you subscribe. Payments are processed by Stripe; by subscribing you authorize Stripe to charge the payment method on file for each renewal until you cancel. Prices are listed on the Pricing page and may be denominated in different currencies depending on your region.

Subscriptions renew automatically at the then-current price for your plan. You may cancel renewal at any time from the web portal; cancellation takes effect at the end of the current billing period, and you retain access until that date. Downgrades take effect at the next renewal; upgrades take effect immediately and are prorated against the current period.

Prices are exclusive of applicable VAT, GST, or other taxes unless stated otherwise. For EU consumer customers, VAT is collected at the rate applicable to your country of residence and remitted under the EU One-Stop-Shop (OSS) scheme.

We may change prices on notice. For existing subscribers, we will give at least 30 days' notice by email before a price change takes effect on your next renewal. If you do not agree to the new price, you may cancel before the renewal date without penalty and continue to use the Service until the end of the current period.

You retain all rights in the WordPress content, prompts, instructions, brand assets, and other materials you submit or generate via the Service ("Your Content"). You grant us a worldwide, non-exclusive license to process Your Content solely as necessary to operate the Service — for example, to send your post content to the AI provider you configured, dispatch it to a channel you connected, or store it in a campaign record.

You warrant that you have the rights necessary to submit Your Content to the Service and that doing so does not infringe any third-party rights or violate any law. We do not monitor Your Content and take no responsibility for its accuracy, legality, or quality.

You may not use the Service to:

• generate or distribute content that is illegal, defamatory, infringing, sexually explicit involving minors, or designed to harass, threaten, or incite violence;
• impersonate another person or misrepresent your affiliation with any person or organization;
• reverse-engineer, decompile, or attempt to extract the source of the plugin or the cloud backend except to the extent permitted by mandatory law;
• resell, rent, or sub-license the Service outside the scope permitted by your plan;
• circumvent plan limits, rate limits, or activation controls;
• use the Service to create, train, or benchmark a competing product;
• probe, scan, or interfere with the integrity of the Service or any connected third-party system.

We may suspend or terminate accounts that violate these restrictions, with or without notice depending on the severity of the violation.

If you are a consumer residing in the European Union, you have the right to withdraw from a paid subscription within 14 days of purchase without giving any reason, under §11 of the Austrian Fern- und Auswärtsgeschäfte-Gesetz (FAGG).

However, for digital services that begin to be performed immediately upon your request, this right expires as soon as performance has begun, provided you have given express prior consent and acknowledged that you thereby lose your right of withdrawal. When you start a paid subscription, you expressly request that the Service begin immediately and you acknowledge that you lose your 14-day right of withdrawal once the Service is provisioned.

If you wish to withdraw before the Service is provisioned, send an unambiguous statement to contact@structurawp.com within 14 days of purchase.

All rights in the Service — the plugin code, the web portal, the cloud backend, the Structura name and logos, documentation, and marketing materials — are owned by us or our licensors. These Terms do not transfer any ownership to you. Third-party open-source components are used under their respective licenses, which are listed in our documentation.

Content generated by the AI providers integrated with the Service is not warranted by us to be original, non-infringing, or suitable for any particular purpose. You are responsible for reviewing and approving generated content before publishing it.

The Service interoperates with third-party services including Stripe, Google Cloud, OpenAI, Google Gemini, Anthropic, LinkedIn, Slack, Discord, Telegram, WhatsApp, and others listed in our Privacy Policy. Your use of each third-party service is governed by the terms and privacy policy of that service. We are not responsible for their availability, accuracy, or practices, and we may discontinue any integration on reasonable notice.

To the fullest extent permitted by law, the Service is provided "as is" and "as available," without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, error-free, or secure, that defects will be corrected, or that output generated by AI providers will be accurate, non-infringing, or fit for any particular purpose.

Nothing in this section limits your statutory rights as a consumer under Austrian law, including rights under the Consumer Protection Act (KSchG) and the Act on Warranties for Digital Services (VGG).

To the fullest extent permitted by law, our total aggregate liability arising out of or in connection with the Service in any 12-month period is limited to the greater of (a) €200 or (b) the fees you paid to us for the Service during that period. We are not liable for indirect, incidental, consequential, special, or punitive damages, or for loss of profits, revenue, goodwill, or data, even if advised of the possibility.

This limitation does not apply to liability for intent or gross negligence, for personal injury or death caused by our negligence, or to any liability that cannot be limited or excluded under applicable law.

You agree to indemnify and hold us harmless against claims, damages, and costs (including reasonable legal fees) arising from Your Content, your violation of these Terms, or your violation of applicable law or third-party rights.

You may terminate your account at any time from the web portal. We may suspend or terminate your account if you materially breach these Terms, if we reasonably suspect fraud or abuse, or if we are required to do so by law. Upon termination, your license to use the Service ends and we may delete your account data after the retention periods described in our Privacy Policy. Sections of these Terms that by their nature should survive termination (including IP rights, warranty disclaimers, liability limits, indemnification, governing law, and dispute resolution) will survive.

These Terms are governed by the laws of Austria, excluding conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods. The competent Austrian courts have exclusive jurisdiction over disputes arising out of or in connection with these Terms. For consumer customers resident in the EU, this choice of law and venue does not deprive you of the protection of mandatory consumer-protection rules of your country of residence, and you may bring proceedings in your country of residence.

EU consumers may use the European Commission's online dispute resolution platform at https://ec.europa.eu/consumers/odr. We are not obliged to participate in alternative dispute resolution before a consumer arbitration board and will decide on a case-by-case basis.

We may update these Terms from time to time. Material changes will be notified by email or in the web portal at least 30 days before they take effect; non-material changes (typos, clarifications) take effect when posted. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree, you may cancel your subscription before the change takes effect.

Questions about these Terms can be sent to: